Privacy Policy
Last Updated: December 9, 2024
1. Introduction
Welcome to Forward Labs Pte Ltd ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website at allpaymentgateways.com (the "Service") and tell you about your privacy rights and how the law protects you.
This privacy policy is compliant with the Personal Data Protection Act 2012 (PDPA) of Singapore and has been prepared to meet international privacy requirements, including the EU General Data Protection Regulation (GDPR).
2. Important Information
2.1 Data Controller
Forward Labs Pte Ltd
71 Robinson Road, #14-01, Singapore 068895
Email: support@allpaymentgateways.com
2.2 Data Protection Officer
Our Data Protection Officer can be contacted at:
Email: dpo@allpaymentgateways.com
Phone: +65 6789 1234
3. Personal Data We Collect
We collect and process the following types of personal data:
3.1 Data You Provide
When you use our Service, we may collect the following types of personal data:
- Name and contact information (email address, phone number)
- Company information (company name, role, industry)
- Account credentials
- Communication preferences
- Feedback and survey responses
3.2 Automatically Collected Data
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Usage data and browsing patterns
- Cookies and similar tracking technologies
4. How We Use Your Data
4.1 Primary Purposes
We use your personal data for the following purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information to improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
4.2 Marketing Communications
We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
Under data protection laws, you have rights including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
7. Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way.
8. International Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
14. Contact Us
For any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer:
Email: dpo@allpaymentgateways.com
Phone: +65 6789 1234
Address: 71 Robinson Road, #14-01, Singapore 068895
15. Complaints
You have the right to make a complaint at any time to the Personal Data Protection Commission Singapore (PDPC). However, we would appreciate the chance to deal with your concerns before you approach the PDPC, so please contact us in the first instance.